FAQ

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A. What is the expected delivery time?

2 – 5 working days

The delivery time is estimates and commence from the date of shipping, rather than the date of order.
 

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B. Do I have to pay for delivery?

No, delivery is free.

 

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C. Do you ship internationally?

Yes, we only ship to selected countries. Please make your purchase HERE.

 

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D. If damage occurred during transit, how do I go about returning?

Please contact our Customer Happiness Team at +65 6463 5525 or email customercare.sg@medklinn.com.

 

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E. Will I be notified when my items are shipped?

Yes, an email notification containing the tracking number will be sent to you.

 

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F. How do I check the status of my order?

You can check your order status by clicking HERE or under “My Account”.